Privacy notice
What data we hold about you when you write to us or browse this website, why we hold it and for how long.
Who is responsible
The controller is ERES PART Group s.r.o., Kyslíková 1984/4, 143 00 Prague 4, Czech Republic, company ID 04145267. For anything about your data, write to info@erespart.cz or call +420 721 437 610.
When you send an enquiry
The form gives us what you put in it: name, email, phone, project type and your message. It adds the time of sending, the page you wrote from and your IP address, which we use only to protect the form against abuse.
We use the data for one purpose: to reply and prepare a quote. We do so at your request, before any contract is signed (Art. 6(1)(b) GDPR). The same applies when you email or call us.
The enquiry reaches us by email and is not stored on the website. The website only records that the form was sent and how it went, so we can watch for spam and check the form works. No name, contact details or message text, and the IP address only as a shortened fingerprint that changes every day. We delete these records after 13 months. If it becomes an order, we keep the data for as long as the contract and accounting and tax law require. If it does not, we delete it within three years at the latest.
Visitor statistics
We want to know which pages people read and whether the form works. For that we use Umami, run for us by our web supplier on their own server in the Czech Republic.
Umami stores no cookies or anything else on your device. From the IP address and browser type it computes an anonymous fingerprint that groups the pages of one visit. The IP address itself is not stored and the fingerprint cannot be linked to a person. We record pages visited, where you came from, device type, country, and the fact that someone sent the form, clicked the phone number or email, or played a video. The content of the form is never part of the statistics.
The legal basis is our legitimate interest in a working website (Art. 6(1)(f) GDPR). There are no advertising or remarketing tools on this site.
Cookies and videos
This website uses no cookies, which is why there is no consent banner.
Videos are hosted on YouTube. The player loads only when you click a video, in privacy-enhanced mode. From that moment Google processes playback data under its own rules.
Who else has access
The website and email are hosted by WEDOS on servers in the Czech Republic. Our web supplier has access to technical data. We do not pass your data to anyone else and we do not sell it.
Your rights
You can ask what data we hold about you and get a copy. You can ask us to correct or delete it or to restrict processing, and you can object to processing based on legitimate interest. Write to info@erespart.cz and we will reply within a month.
If you think we are handling your data wrongly, you can complain to the Czech Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, www.uoou.gov.cz.
Effective from 22 October 2026.